Returns & Exchanges
At Confectionery House, we want you to be completely satisfied with your home baking and candy-making supplies. If your order isn't quite right, you can return unused, non-perishable items in their original packaging within 30 days of purchase.
Initiate Your Return
Contact our customer service team with your order number to receive a Return Merchandise Authorization (RMA) and the correct return shipping address.
Pack Your Items
Securely place the unused items in their original packaging, ensuring that fragile molds or tools are well-protected to prevent damage during transit.
Ship the Package
Affix your shipping label and drop the package off at your local carrier; we recommend using a trackable service for your peace of mind.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing